As per Government Regulations, it’s mandatory for all guests above 18 yrs of age to carry a valid (Indian govt approved) photo ID card & address proof at the time of check-in without which check in may be denied.
In case Check-In is denied by the hotel due to lack of required documents, you cannot claim for the refund & the booking will be considered as No Show.
All cancellations must be made within 48 hrs prior to the arrival date. Reservations cancelled within 48 hrs of the arrival date will incur a cancellation fee equivalent of one night’s accommodation charge.
The hotel is authorized to charge no show retention of the entire amount including taxes in case of no show/ no arrival of guest.
In case of rebooking or extention, a rate difference may be payable for the change as per the prevailing rate applicable for the rebooked date/ room type and subject to availability.
Any additional charges or rate difference for the modified reservation can be paid through the same payment mode / card as used form original reservation.
Booking of Interconnected or Adjacent rooms are subject to availability on the day of the arrival. No guarantee regarding the same can be given beforehand. The same policy applies in case of King Size Beds & Twin Beds/ Valley view & City view.
100% Advance is to be given at the time of check-in.
Payment can be made through Credit card/ Debit Card/ Cheque/ Cash/ Net Banking/ Paytm